Your company knowledge, ready to answer
Bring documents, processes and expertise into one knowledge base. Help people find answers by asking in their own words.
Built on the Jimo AI platform Explore the platform
Core benefits
Put your documents and expertise to work in everyday conversations.
Less time searching
Get answers faster
Respond to queries quickly and reduce time spent searching manually.
Answers grounded in your knowledge
Find the right information in context
Combine semantic search with conversation context to retrieve relevant information and answer questions.
Less repetitive support work
Automate routine support
Handle common questions automatically and reduce repetitive support work.
Ask in your own words
Find answers through conversation
Ask follow-up questions and clarify what you need without relying on exact keywords.
Where you can use it
AI customer support
Extend service hours, reduce repetitive work and turn support knowledge into a resource your team can improve over time.
Education inquiries
Answer admissions questions around the clock and reduce manual inquiries.
Manufacturing equipment support
Provide troubleshooting and maintenance guidance to reduce downtime.
Healthcare inquiries
Support preliminary symptom screening and care navigation to ease routine inquiries.
Example shown in the Chinese product interface.
Make company knowledge easier to share
Help employees find the policies, processes and expertise they need, from onboarding to everyday work.
Employee onboarding
Help new employees learn internal policies and processes sooner.
Skills development
Answer technical questions and share internal best practices.
Compliance training
Keep policy knowledge up to date and reduce compliance risk.
Example shown in the Chinese product interface.
AI assistance for everyday business decisions
Use company knowledge to draft content, answer policy questions, review contracts and support sales conversations.
Content creation
Generate marketing copy and reports using internal knowledge and web sources.
Contract review
Draft and review contract clauses and flag potential risks.
Business analysis
Interpret data and identify anomalies and growth opportunities.
Example shown in the Chinese product interface.
Why choose Jimo AI
Jimo AI VS Traditional knowledge tools
Jimo AI knowledge base
Help people find relevant answers and put company knowledge to use.
Semantic retrieval
Use RAG to locate relevant knowledge and ground responses in source material, helping reduce hallucinations.
Conversational access
Clarify questions across multiple turns, as you would with a subject-matter expert.
Fit AI into your workflow
Choose a simple Q&A assistant, a guided workflow or an integration with your existing systems.
Traditional knowledge tools
Documents sit in separate systems and take time to search and maintain.
Keyword limitations
Exact keyword matching can make retrieval slow and miss relevant information.
Manual searching
Users must search and filter information themselves, with a higher learning cost.
Hard to adapt
Generic tools can struggle with complex workflows and require expensive customization.
Contact us
Put your knowledge
to work with AI.
Talk to our team about the right setup for your documents, users and workflows.
Request a demo